On 988 Day and World Suicide Prevention Day, we are making the distinction between crisis support and ongoing care clear. In the United States, call or text 988 for emotional distress or a suicidal crisis. For immediate danger, call 911 or go to the nearest emergency room. B. Riley House is not an emergency service.
When it is safe to plan for ongoing support, Cleveland offers treatment and behavioral-health services; Miami offers sober living only. Treatment enrollment is not crisis intervention, and no website can assess an emergency. Loved ones can stay focused on immediate safety first, then explore ongoing resources later. If you are unsure whether someone can stay safe, use emergency or crisis support rather than waiting for an intake call.
Read the medical disclaimer, the full 988 and suicide-prevention article, or contact the team for non-emergency questions. The right timing matters: emergency resources come first, and treatment questions can come later when the person is safe. If safety changes, return to emergency support.
Asking for crisis support is not a commitment to enroll in treatment. It is a way to connect with help for the immediate moment. If the situation becomes urgent, use emergency services rather than a routine website contact form.